February 20,
2009
Dear Chris,
I want you
to know what a difference having you as the manager of my project here
in Boothbay has made. As you know, I've worked with two other GCs on
this project, over the past two years. Having found you, it's a little
like the story of the Three Bears. The first two didn't fit at all; the
third is JUST RIGHT.
Your
attention to detail, your integrity in communication, your 'can do'
attitude and the commitment to reach resolution, no matter what the
challenge, has been unbeatable. Your collaborative leadership with
subcontractors makes their work more efficient and pleasant and makes a
huge difference for me!
Your
technological know-how--use of email and cell phone and digital camera--
has allowed me to feel that I've been part of the process, even when I'm
5 hours away. And the fact that you send me pictures of progress,
regularly, is amazing!
Perhaps most
of all, you inspire your crew to do quality work, in a timely fashion,
keeping within the budget and resulting in an excellent outcome. You
inspire trust in client and workman alike.
I am SO
grateful to you for bringing your knowledge and expertise to complete
the building of my Inn and Retreat Center. Should you want to show any
prospective client the property, please feel free to bring them around!
Warmest of
wishes, Melissa Thornton
Owner and Innkeeper
Bold Colorful
Life Inn and Retreat Center
Boothbay, Maine
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